1. Introduction

PublicCommonsLounge ("us," "we," or "our") pledges to safeguard your privacy. This document outlines our practices regarding the collection, use, and protection of your information when you utilize our website publiccommonslounge.sbs or employ our services for yacht chartering.

By accessing our services, you agree to the collection and usage of data outlined in this document. This policy is in accordance with applicable privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.

2. Information Collected by Us

2.1 Personal Information

Personal details are gathered from you when you willingly submit them to us while:

  • Reserving a yacht
  • Reaching out to us via our website or by phone
  • Signing up for our newsletter
  • Completing website forms
  • Taking part in surveys or promotions

Such details may include:

  • Name and communication details (email, telephone, physical address)
  • Financial details (handled securely by third-party gateways)
  • Charter specifications and needs
  • Emergency contact data
  • Information on dietary needs or health conditions (if given)

2.2 Information Collected Automatically

We automatically gather certain types of information about your device and how you interact with our website:

  • IP address and geographical data
  • Browser type and model
  • Visited pages and duration of site usage
  • Referral sources
  • Device specifications (model, screen dimension, etc.)

2.3 Cookies and Tracking Methods

Cookies and similar tracking tools are employed on our website to improve your user experience. These methods are used to:

  • Store your settings
  • Analyze site performance and traffic
  • Deliver tailored content
  • Refine our offerings

You are able to manage your cookies preferences either through your browser settings or our cookie consent pop-up.

3. Usage of Your Data

The data we collect is used for the following purposes:

  • Providing Services: For delivering yacht chartering services, managing reservations, and interacting with you about your bookings
  • Customer Assistance: To answer your questions and provide support
  • Transactions: For handling payments and dealing with financial matters
  • Protection: To ensure the security of our services and prevent deceptive activities
  • Promotion: To send you marketing communications and updates, provided you've consented to receive them
  • Enhancing the Website: For tracking usage patterns to better our site's functionality
  • Legal Conformity: To align with statutory obligations and regulations

4. Information Sharing and Disclosure

Your personal details are not sold, traded, or rented to outside parties. However, we might share your data under the following conditions:

4.1 Third-Party Service Providers

We share details with third-party service providers we trust who help us with carrying out operations such as payment processing, website hosting and management, email marketing, performance and analytical monitoring, and customer service.

4.2 Legal Compliance

Your information may be disclosed if required by law or in response to legal requests, court orders, or during emergencies, or inquiries into possible fraudulent or illicit behaviours.

4.3 Company Reorganizations

Your data might be transferred in case of a company merger, acquisition, or sale of business assets.

5. Safeguarding Your Data

Measures such as encryption, protected server usage, access restrictions, routine checks, and staff education are in place to secure your personal data from unauthorized entry, change, leakage, or demolition.

Nonetheless, we must point out that despite our best efforts, no internet transmission or storage system can be guaranteed as completely secure. Absolute security for your data cannot be ensured.

6. Retaining Data

We keep your personal data only for the time necessary to serve the purposes for which it was collected or according to legal requirements. Common periods include:

  • Yacht charters: 7 years for tax or legal reasons
  • Marketing interactions: until you opt out or delete your details
  • Website analytics: 26 months
  • Customer support: 3 years following the last interaction

7. Rights and Choices for Users

You have rights that include the ability to access, correct, delete your data (according to law), data portability, marketing opt-out, and cookie management. To exercise these rights, please contact us as provided below.

8. Links to Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for the analysis of website use. You can choose to opt-out of this service with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site contains connections to social media, each with their distinct privacy policies.

8.3 Payment Services

Transactions are completed through PCI DSS-compliant third-party payment processors.

9. International Data Movement

Data may be processed and stored in countries other than Monaco, and we make sure to implement safeguards in line with the relevant privacy regulations.

10. Protecting Minors

We do not purposefully gather information from children under the age of 13. If you believe a minor has submitted their details to us, we ask you to alert us immediately.

11. Privacy Policy Modifications

Changes to this document may be made to mirror new practices or legal obligations. We inform users about any updates to this policy by publishing it on our platform, emailing current users, or through an announcement on our site. Continued engagement with our services after alterations take effect indicates your acceptance of the updated terms.

12. Contact Details

For inquiries regarding this Privacy Policy or our data usage, please reach out to us as follows:

PublicCommonsLounge — Privacy Officer
Port Hercules
Monaco 98000
Monaco

Phone: +377 93 15 25 59
Email: [email protected]

13. Compliance with Google Ads User Consent Policy

We observe Google Ads user consent procedures. You may alter your tracking and cookie preferences at any time through our cookie settings.